About ChatLingual
Our vision is to empower enterprises to facilitate best-in-class digital customer experiences.
ChatLingual is reinventing how innovative companies manage their multilingual customer support operations by providing simple and more delightful customer and agent experiences in every language.
Language Leader
for Service Delivery
ChatLingual leverages the best localization techniques specific to service delivery.
- ChatLingual's multilingual AI messaging platform offers comparable comprehensibility (97%) to bilingual agents (98%)
- Built-in multilingual content library for professional interpretations
- Multilingual conversations measured by comprehensibility have similar Average Handle Time (AHT), First Contact Resolution (FCR), and customer NPS as native conversations
Built for Enterprise
ChatLingual’s secure software solves your support problems at the highest volumes without compromising data privacy.
- A dedicated and personal partnership between your organization and the ChatLingual Client Success team
- Cloud-native SaaS allows you to translate 24/7 in real-time across any digital channel
- ISO 27001 certified and GDPR compliant
Multilingual Service Your Way
Take advantage of multiple deployment options designed to blend within your existing tech stack and agent workflows.
ChatLingual offers a suite of products within its multilingual messaging platform, including:
- ChatLingual Agent Desktop
- ChatLingual App for Salesforce
- ChatLingual App for LivePerson
- ChatLingual App for Genesys
- ChatLingual App for Zendesk
- ChatLingual Translation API
"Most Innovative Tech Startup of the Year"
ChatLingual is honored to be recognized as a Grand Golden Globee® winner as we continue to disrupt the CX landscape with our innovative multilingual messaging platform.
Innovative Use of Technology in
Customer Service
Most Innovative Tech Startup
of the Year
Disruptor Company in
Business Products or Services
ChatLingual Partnerships
We are proud to partner with CX organizations that enable us to offer unique and deep insights into an area of customer service that is often overlooked, language, and demonstrate how multilingual technology can offer enterprises a competitive advantage.
