Your Chatbot. In Over 100 Languages.
With ChatLingual’s live chatbot translation capabilities, you can easily create a powerful native language experience within your existing chatbot. Enjoy higher customer satisfaction scores and lower costs when you power up your chatbot with ChatLingual’s Translation API.
Chatbot Translation
at Scale
ChatLingual simplifies chatbot deployment and flowchart modification by making it easy to add new languages to the decision tree. Scale your bot to your global customer base while maintaining a single English application.
ChatLingual’s chatbot localization tools allow you to:
- Expand single-language bots by translating conversations into 100+ supported languages
- Maintain a consistent brand experience for any language
- Effortlessly make content updates in English–no complex dialog changes required
- Easily hand off customer requests beyond the chatbot's capabilities to human team members, regardless of their language proficiency.
Bring Your Own Bot
ChatLingual’s Translation API connects directly with your existing CRM and integrates with any chatbot, including:
- Microsoft Azure
- Amazon Lex
- Google Dialogflow
- Kore.ai
- IBM Watson
- Custom chatbots
- And more
Benefits of
Multilingual Chatbots
Transform your ordinary chatbot into a multilingual team member. Multilingual chatbots reduce support costs, drive localization, and deliver a unique customer experience every time.
- Increase self-service options
- Boost customer satisfaction scores
- Reduce customer support load
- Provide 24/7 native language customer support
How a Big 4 Accounting Firm Increased Efficiencies With an AI Multilingual Chatbot
Support Global Teams
with Translation
Provide the same native language experience you give to your customers, to your global employees. Support your multilingual workforce by leveraging instant chatbot translation, giving them access to the resources they need quickly and efficiently.
- Provide quick answers to common inquiries
- Resolve IT help desk issues promptly
- Increase employee engagement
- Promote language diversity and inclusivity into your workplace culture
"When a particular market event or trend pops up and customers begin to contact us about the same topics, we can now easily answer questions by modifying the journey and deploying it once."
Oliver Grant Digital Transformation Senior Manager, SmartTech Customer Operations at Vodafone